IMA HELP
IMA Help
Lost Password
Registration Help
Claims & Benefits
Verification of Benefits
Interactive Voice Response
FSA & HRA Accounts
Change of Address/Phone
Website Help
Responses to Inquiries
Request Live Help
Frequently Asked Questions
Verification of Benefits
VOB Request Form
VOB Help
Claims Inquiries
Claims Inquiry Form
Claims Help
Filing Claims
Coordination of Benefits
Providers
Provider Help
Online Claims System (LIN)
Claims Inquiries Form
IMA Help: Request Live Help
All requests for assistance are processed Monday through Thursday, 9AM - 5PM and Friday 9AM - 3PM Central Time. Whenever possible, IMA will respond to all requests within one business day.
Subject of Request
Question(s), Notes or Comments
Participant: Name, Date of Birth and/or SS#
While not required for all inquiries, the following Participant/Enrollee information will help us to provide timely answers to questions affecting your specific account
First Name
MI
Last Name
Date of Birth
(MM/DD/YYYY)
Social Security #
/
/
AND/OR
-
-
Preferred Contact Method (Email, Phone)
Email (agent will respond via email)
Email:
Daytime Phone Number (please select the best contact time) (Mon-Thurs: 9am-5pm; Fri: 9am-3pm Central)
Phone #:
(
)
-
9am-5pm
9am-10am
10am-11am
10am-11am
11am-12pm
12pm-1pm
1pm-2pm
2pm-3pm
3pm-4pm
4pm-5pm
Submit Request
All requests for assistance are processed Monday through Thursday, 9AM - 5PM and Friday 9AM - 3PM Central Time. Whenever possible, IMA will respond to all requests within one business day.